Volunteer Placements available at the National Botanic Garden of Wales

Department Activity Days and Hours required Tasks Personal specification
Visitor Services Buggy Driving

The volunteer buggy drivers at the Garden provide a transport service for all our visitors 363 days of the year.

Buggy Driver Training Course will be provided.

Saturdays and alternate Mondays

Also to provide cover for holidays  and sickness

Hours from either 10am to 1pm and 1pm to closing time or the whole day

Buggy drivers are the first point of contact within the Garden. The main tasks are:

  • Meet and greet visitors
  • Provide transport for visitors around the Garden
  • Brief visitors on events at the Garden
  • Support staff as and when required
  • Keep buggies charged and in clean condition
Excellent communication skills

Good customer care skills

Clean driving licence

The ability to speak Welsh is not a requirement but would be most welcome

Prior knowledge of the Garden, its history, layout and objectives would be helpful but not essential.

Visitor Services Tour Guide

All candidates will be expected to attend our in-house training course to be held in April 2014.

Mid June to Mid September, weekends and days   – hours to be confirmed Tour Guides are key contributors to providing additional and exceptional benefits to the visitor experience

We operate a variety of tours around the Garden covering all aspects of the Estate, from a general tour, to specialist tours of the National Nature Reserve, Great Glasshouse, Ghost Tours, Fungi tours, Wildflower tours etc

Many of our Tour Guides specialise in areas of the Garden or on subjects that they know well and are enthusiastic about.

Excellent communication skills

Punctual

Good customer care skills

Good people management skills

Physically fit, as guiding involves quite a lot of walking on various aspects of terrain and in all weathers

The ability to speak Welsh, is not a requirement but would be most welcome.

Ability to speak foreign languages an asset but not essential

Prior knowledge of the Garden, its history, layout and objectives would be helpful but not essential.

Visitor Services Garden Rangers

All candidates will be expected to attend our in-house training course to be held in April 2014.

Mid June to Mid September, weekends and days -  hours to be confirmed Excellent communication skills

Good customer care skills

The ability to speak Welsh is not a requirement but would be most welcome

Prior knowledge of the Garden, its history, layout and objectives would be helpful but not essential.

Must be physically fit, as Garden Rangers are required to patrol the Garden.

If you are interested in any of the above volunteer placements, then please contact Jane Down, Volunteer Co-ordinator, tel: 01558 667118 or email: jane.down@gardenofwales.org.uk

We hold very informal prospective volunteer meetings which provide an opportunity for candidates to tour the Garden and meet key personnel.  Candidates will then be given a month’s trial at the Garden before full placement is offered.